Accessibility Statement
WOLTERS cat & dog GmbH is committed to making its online shop accessible in accordance with the requirements of the Act to Strengthen Accessibility (BFSG) and the Ordinance on the Strengthening of Accessibility (BFSGV).
This statement informs you how our service in electronic commerce is accessible and what measures we are implementing to improve accessibility.
Information about the Service Provider
WOLTERS cat & dog GmbH
Otto-Hahn-Straße 2
27283 Verden (Aller)
Germany
General Description of the Service
Through our online shop at www.wolters-cat-dog.de, we offer accessories, sleeping areas, transport solutions, collars, harnesses, leads, clothing, toys, grooming products, and other high-quality products for dogs and cats for sale.
Explanations on the Execution of the Service
Customers can select products in our online shop, view product information, add items to the shopping cart, and complete an order electronically. During the ordering process, delivery and payment data can be entered, shipping methods selected, and the order reviewed and submitted.
Additionally, there is the option to create a customer account, view orders, retrieve shipping information, contact our customer service, and subscribe to our newsletter.
Status of Accessibility
We are continuously working to ensure the accessibility of our online shop and to eliminate existing barriers. Our goal is to make our website readily available, accessible, and usable for as many people as possible without special difficulty.
Implementation of Accessibility Requirements
In the design and technical implementation of our online shop, we adhere to the requirements of the BFSG and the BFSGV as well as to the international guidelines of the Web Content Accessibility Guidelines (WCAG) in their current version.
In doing so, we particularly consider the following aspects:
- a clear and understandable page structure,
- a comprehensible navigation within the online shop,
- the operability of central functions using the keyboard,
- readable texts and understandable labels,
- alternative texts for relevant images and graphic content,
- sufficient contrasts in texts, buttons, and controls,
- recognizable labels for form fields,
- as good usability as possible with assistive technologies such as screen readers,
- a responsive display on various devices,
- a scalable display with a browser zoom of at least 200%,
- a consistent operation of all central shop functions,
- a clear presentation of product information, cart, checkout, and order completion.
Remaining Barriers
Despite our efforts, some areas of our online shop may not be fully accessible at this time. This may specifically include the following points:
- Certain dynamic elements may contain ARIA attributes that are not yet optimally adapted to their respective function in all cases.
- Some decorative or automatically generated image elements may lack alternative texts or may not be optimally formulated.
- Individual buttons, links, or input fields may not be distinctly labeled enough for screen readers.
- In some areas, such as banners or promotional areas, color contrasts may not consistently meet the recommended requirements.
- For certain embedded content or services from third parties, full accessibility may be outside our direct influence.
We continuously review these points and work on gradually resolving identified barriers.
Additional Support in Usage
Additionally, we provide an assistance tool on our website. This is accessible via a permanently visible icon and offers additional settings for individual display of the website.
The assistance tool may provide the following functions:
- adjustment of contrasts,
- highlighting of links,
- changing text sizes and letter spacing,
- selecting an alternative font,
- additional descriptions of content,
- pausing animations,
- activating a reading guide,
- supporting navigation using the keyboard,
- enlarging the mouse pointer,
- displaying the page structure.
This assistance tool serves as additional support. It does not replace the ongoing technical and editorial optimization of our online shop with regard to accessibility.
Creation and Review of this Statement
Date of creation: 08.09.2025
Date of last review: 12.05.2026
Evaluation Method
The assessment of accessibility is based on an internal self-evaluation with the support of automated testing tools (including Lighthouse) as well as on manual visual, keyboard, and functional tests of selected areas of the site.
Feedback and Contact
If you notice barriers in our online shop or have difficulty using our website, we welcome your feedback. Please describe as precisely as possible on which page or with which function the problem occurred.
WOLTERS cat & dog GmbH
Otto-Hahn-Straße 2
27283 Verden (Aller)
Germany
Email: shop@wolters-cat-dog.de
Web: www.wolters-cat-dog.de
Responsible Market Surveillance Authority
The market surveillance authority of the countries responsible for monitoring accessibility requirements under the Act to Strengthen Accessibility oversees the accessibility of products and services.
Market Surveillance Authority of the Countries for the Accessibility of Products and Services (MLBF AöR)
Carl-Miller-Straße 6
39112 Magdeburg
Germany
Email: kontakt@mlbf-barrierefrei.de